Term and Conditions

 

Booking Terms and Conditions.

 

 
Herriotts & Millward shall act in good faith and will use reasonable endeavours to provide the client with the services they require.
 
When a client engages Herriotts & Millward, we will then in accordance with the Client’s instructions book all relevant Trainers and Therapists and will prepare and provide all training materials relevant to the service being provided.
 
The Client will be responsible (unless previously agreed) for providing the venue for the services to be provided by Herriotts & Millward.
 
Fees:
The fee will be invoiced when programs are booked. Unless otherwise agreed, fees must be paid before commencement of the program. 
 
If the client has any query regarding the amount invoiced it must raise any query with Herriotts & Millward within five working days of the date of the invoice. 
 
In line with the UK’s late payment legislation, invoices that remain unpaid after 30 days from the date of the invoice, will incur interest at the rate of 8% above the Bank of England base rate. This amount accrues daily while the debt remains unpaid.
 
Cancellation of provision of services by Herriotts & Millward:
Upon engaging Herriotts & Millward to provide a service all Trainers and Therapists are booked. Resources and training material are also prepared.  Therefore, should the Client wish to cancel, the following fees will apply:
 
 
Cancellation within 7 days of start date - 100% of program cost
Cancellation within 14 days of program start date - 50% of program cost
Cancellation within 30 days of start date - 25% of program cost 
 
Data protection:
The Client hereby agrees that it shall comply in all respects with current data protection legislation including the Data Protection Act 1998 as will Herriotts & Millward. 
 
 
Website Terms and Conditions
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